🔐 Safety Center

Saturn is a calendar, first and foremost. We help students keep track of where they need to be and when. Students can share their schedules with their friends to see who's in their classes at the beginning of the year.

Each Saturn community is designed for students at a specific high school who share common schedules. Users who declare a college in their profile are able to send friendship requests to, and accept friendship requests from, other users who have declared the same college or who are already part of the college's Saturn community. 

Saturn is designed to be used only by active high school students. While parents, caregivers, educators, and administrators all play an extremely important role in the educational journey of high schoolers, Saturn Terms of Use require all users of the Saturn high school experience to be students at the high school community they join on Saturn.

Saturn is designed for high school (and college); it is not designed for users under 13. Our Terms of Use do not allow students under 13 to join Saturn. If you know someone under the age of 13 using Saturn please let us know.

Our goal is to enable students to communicate with their peers in their school. We have implemented various processes to help identify and remove users who do not comply with our Terms of Use, including the requirement in the Terms of Use for every user to be an active student at the high school community they join on Saturn. These processes evolve over time to strike the right balance with accessibility. They may depend on a combination of different processes and signals such as contact book overlap, school email or ID checks, restrictions on peer-to-peer data sharing, statistical and behavioral analytics, and other methods we develop or adopt over time. We may choose whether to use these methods and the circumstances in which we may use them, depending on the risks we are seeking to address. We cannot guarantee that every user who joins Saturn is an actual high school student when they join Saturn, or that our processes will always identify individuals who try to use Saturn in violation of our Terms of Use and Community Guidelines. If you know of a user who is not supposed to be on Saturn, please report them to us.

Please see our Privacy Policy for details about our privacy practices, including what information we collect, and how we use and share it.

Saturn has a number of options to allow users to restrict their profile information from other users on the platform. Privacy settings can be found in the Profile section of the app. Users may also block other users on the app. Our Privacy Policy explains additional privacy choices on the app.

We believe in creating a vibrant and informative environment for all users and their school communities. To do so, we maintain a set of Community Guidelines that function as rules and standards for using our platform.

Saturn is not a space for bullying.

Our guidelines encourage positivity and prohibit:

• Violence

• Threats

• Nudity, graphic sexual images or descriptions, or references to child sexual exploitation

• Promoting self-harm or suicide ideation

If we become aware of content that violates our Community Guidelines, we will remove the content and take appropriate actions with the individual user, which may include banning the user from the Saturn platform.

We maintain rigorous content moderation processes in public forums. We also rely on users reporting content that makes them feel uncomfortable and doesn't have a place on Saturn.

We encourage users to report any content they believe is inappropriate or violates our Community Guidelines.

There are various ways to report content on Saturn in and outside of the app, as shown on our Reporting Guide. If a user becomes aware of content that impacts them, they should bring it to our attention by filling out this form. Once a violation is reported, it is sent to a member of our dedicated Safety team for review. If a user makes a report, we may contact them to follow up, but we will make every effort to keep the user's identity confidential.

We reserve the right to decide what content is permitted on the platform, and these rules may change over time. Violations of our Community Guidelines may result in limited access to or full removal from the platform, at Saturn's discretion on the basis of severity.

Through our content moderation practices, we are committed to escalating emergencies. If we believe there is a risk of imminent harm, we may take steps to assist, like reaching out directly to administrations, law enforcement, or crisis resources. We also aim to support and collaborate with administrators as needed to resolve any questions expeditiously. Please contact us at legal@joinsaturn.com for assistance.